Calls

Every call Sophia handled · Last 7 days

Total Calls

192

Answered by Sophia

192

Avg Call Length

3:47

Booking Rate

52%

After-Hours

124

Missed Recovered

Calls by category

Last 7 days

Call volume heatmap

Hour of day × Day of week

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Less

Date / Time	Caller	Phone	Duration	Reason	Outcome
Sep 12 1:15 PM	Linda Smith	(899) 255-5937	3:47	Booking	Booked
Sep 12 1:09 PM	Sophie King	(899) 204-3857	2:14	General Inquiry	Booked
Sep 12 12:02 PM	Carol Thompson	(894) 899-1063	6:16	Reschedule	Booked
Sep 12 11:13 AM	William Scott	(890) 656-2023	5:38	General Inquiry	Info Provided
Sep 12 9:25 AM	James Johnson	(881) 838-6556	2:21	General Inquiry	Booked
Sep 12 8:06 AM	Nancy Brown	(874) 276-5504	4:49	Reschedule	Booked
Sep 12 7:56 AM	Jessica Nelson After-hours	(874) 487-2428	3:28	Reschedule	Booked
Sep 12 7:36 AM	Brian White After-hours	(872) 752-3040	6:13	Booking	Voicemail
Sep 12 7:33 AM	Charles Harris After-hours	(872) 378-4543	6:22	Booking	Voicemail
Sep 12 7:08 AM	Maria Moore After-hours	(870) 256-5091	6:24	General Inquiry	Info Provided
Sep 12 5:29 AM	Paul Nelson After-hours	(862) 497-7814	1:14	Reschedule	Info Provided
Sep 12 4:03 AM	Donna King After-hours	(855) 894-9992	2:35	Reschedule	Voicemail
Sep 12 3:40 AM	Thomas Clark After-hours	(853) 428-8550	1:59	Booking	Info Provided
Sep 12 2:41 AM	Paul Baker After-hours	(848) 836-1732	3:14	New Patient	Voicemail
Sep 12 2:33 AM	Susan Allen After-hours	(847) 242-4817	1:09	Booking	Booked
Sep 12 1:49 AM	Thomas Lewis After-hours	(844) 617-7407	0:55	General Inquiry	Booked
Sep 12 1:43 AM	Betty Patel After-hours	(843) 874-4700	3:26	New Patient	Booked
Sep 12 1:12 AM	Maria Wright After-hours	(841) 853-3935	3:42	Booking	Info Provided
Sep 12 12:35 AM	Steven Wright After-hours	(838) 632-8868	4:39	Cancellation	Info Provided
Sep 12 12:20 AM	Paul Anderson After-hours	(837) 220-3321	6:16	General Inquiry	Booked
Sep 12 12:13 AM	Michael Lewis After-hours	(836) 256-6658	5:45	Booking	Voicemail
Sep 12 12:04 AM	Brian Walker After-hours	(835) 831-3281	0:50	Booking	Booked
Sep 11 11:53 PM	Kevin King After-hours	(835) 291-5010	3:29	Reschedule	Booked
Sep 11 11:22 PM	Carol Allen After-hours	(832) 204-5272	5:25	Cancellation	Info Provided
Sep 11 11:15 PM	William Young After-hours	(831) 377-5026	6:42	General Inquiry	Info Provided
Sep 11 9:51 PM	Mark Baker After-hours	(825) 618-5261	1:47	New Patient	Voicemail
Sep 11 8:51 PM	Steven Baker After-hours	(820) 492-4522	1:27	General Inquiry	Info Provided
Sep 11 7:09 PM	Daniel Lewis After-hours	(811) 633-3028	2:01	New Patient	Voicemail
Sep 11 6:33 PM	Jessica Jackson After-hours	(809) 612-8032	3:20	Reschedule	Booked
Sep 11 5:02 PM	David Harris After-hours	(801) 332-6576	5:47	Reschedule	Booked
Sep 11 4:38 PM	James Allen	(799) 577-4519	3:42	New Patient	Booked
Sep 11 4:18 PM	Nancy King	(798) 855-9923	4:32	Booking	Voicemail
Sep 11 4:03 PM	Sophie Moore	(796) 432-9164	2:39	General Inquiry	Info Provided
Sep 11 3:21 PM	Kevin Martinez	(793) 837-1265	1:19	General Inquiry	Info Provided
Sep 11 2:43 PM	Sophie Lee	(790) 203-9677	5:23	Insurance Question	Booked
Sep 11 2:08 PM	Mark Taylor	(787) 763-8426	1:08	Booking	Voicemail
Sep 11 2:05 PM	Unknown	(787) 767-9246	6:24	New Patient	Booked
Sep 11 2:04 PM	David Taylor	(787) 872-3292	6:04	General Inquiry	Booked
Sep 11 1:22 PM	Donna Young	(783) 392-2785	3:29	Insurance Question	Info Provided
Sep 11 12:05 PM	Thomas Taylor	(777) 756-9339	2:43	Insurance Question	Transferred
Sep 11 10:27 AM	James Garcia	(769) 400-4806	5:57	Insurance Question	Info Provided
Sep 11 9:55 AM	Betty Patel	(767) 841-9400	4:08	Booking	Booked
Sep 11 9:05 AM	John Davis	(763) 777-8156	5:39	Insurance Question	Transferred
Sep 11 7:46 AM	David Thompson After-hours	(756) 848-9185	6:44	Reschedule	Booked
Sep 11 7:41 AM	Steven Wright After-hours	(756) 825-6380	5:45	New Patient	Booked
Sep 11 6:50 AM	Unknown After-hours	(752) 358-6518	3:23	Booking	Booked
Sep 11 5:47 AM	Steven Thompson After-hours	(747) 796-3989	6:30	New Patient	Booked
Sep 11 4:43 AM	Karen Martinez After-hours	(741) 575-1480	3:10	General Inquiry	Info Provided
Sep 11 4:26 AM	Sandra Clark After-hours	(740) 456-9131	3:09	Cancellation	Info Provided
Sep 11 3:24 AM	James Patel After-hours	(735) 820-4757	5:03	General Inquiry	Info Provided
Sep 11 3:17 AM	Donna King After-hours	(734) 616-3400	5:48	Booking	Info Provided
Sep 11 3:07 AM	Ruth Nelson After-hours	(733) 278-6684	1:28	New Patient	Booked
Sep 11 2:45 AM	Daniel Green After-hours	(732) 890-6866	1:35	Cancellation	Info Provided
Sep 11 2:17 AM	Steven Taylor After-hours	(730) 675-8324	6:04	New Patient	Booked
Sep 11 1:04 AM	Donna Garcia After-hours	(724) 682-4616	2:17	Booking	Booked
Sep 11 12:41 AM	Karen Baker After-hours	(722) 715-3938	1:35	New Patient	Booked
Sep 11 12:21 AM	Olivia Thompson After-hours	(720) 288-2402	2:26	General Inquiry	Info Provided
Sep 10 11:20 PM	Sophie Nelson After-hours	(715) 428-7883	1:34	New Patient	Booked
Sep 10 10:54 PM	Linda Hall After-hours	(713) 701-4027	5:08	Cancellation	Info Provided
Sep 10 10:12 PM	Olivia Allen After-hours	(710) 713-7441	1:26	Booking	Booked
Sep 10 9:45 PM	Charles Wilson After-hours	(707) 350-8554	3:29	Cancellation	Voicemail
Sep 10 8:20 PM	Unknown After-hours	(701) 435-8551	3:06	Reschedule	Booked
Sep 10 7:47 PM	Charles Patel After-hours	(698) 613-7172	3:18	Insurance Question	Booked
Sep 10 5:07 PM	Nancy Lee After-hours	(685) 450-3158	4:13	Booking	Voicemail
Sep 10 4:35 PM	Ruth Walker	(682) 481-8736	4:57	General Inquiry	Info Provided
Sep 10 4:01 PM	Kevin Adams	(680) 714-6453	1:02	Reschedule	Booked
Sep 10 3:22 PM	Carol Adams	(676) 650-4532	1:38	Insurance Question	Info Provided
Sep 10 3:07 PM	Sandra Carter	(675) 769-3575	1:18	Emergency	Booked
Sep 10 1:48 PM	Linda Carter	(669) 202-5335	5:17	Insurance Question	Info Provided
Sep 10 12:53 PM	Michael Jackson	(664) 228-5468	4:10	New Patient	Booked
Sep 10 12:30 PM	Unknown	(662) 881-9207	3:41	New Patient	Booked
Sep 10 11:07 AM	Unknown	(656) 279-5629	1:37	Insurance Question	Info Provided
Sep 10 9:55 AM	Ruth Walker	(650) 474-7692	4:07	Booking	Booked
Sep 10 8:41 AM	Sophie Garcia	(644) 809-6302	4:25	Insurance Question	Info Provided
Sep 10 8:13 AM	Olivia King	(642) 847-1549	3:56	Cancellation	Info Provided
Sep 10 7:48 AM	Mark Lewis After-hours	(640) 799-5848	1:37	New Patient	Booked
Sep 10 6:29 AM	Carol Anderson After-hours	(633) 707-2938	5:31	General Inquiry	Info Provided
Sep 10 6:29 AM	James White After-hours	(633) 357-3888	6:00	Booking	Booked
Sep 10 6:09 AM	Nancy Adams After-hours	(632) 811-6576	1:55	Reschedule	Booked
Sep 10 6:09 AM	Ruth White After-hours	(632) 302-5557	1:52	Booking	Booked
Sep 10 5:33 AM	Brian Clark After-hours	(629) 710-7602	5:26	Booking	Booked
Sep 10 3:21 AM	William Baker After-hours	(618) 531-4899	5:31	Emergency	Info Provided
Sep 10 3:13 AM	David Adams After-hours	(617) 698-6320	6:07	Emergency	Booked
Sep 10 2:52 AM	Kevin Allen After-hours	(616) 386-4031	4:30	Booking	Booked
Sep 10 2:24 AM	Jessica Baker After-hours	(613) 680-7609	5:28	Emergency	Booked
Sep 10 2:06 AM	Steven Harris After-hours	(612) 747-8673	0:59	General Inquiry	Voicemail
Sep 10 1:43 AM	Robert Green After-hours	(610) 862-4827	1:39	Booking	Info Provided
Sep 10 12:27 AM	Emma Lee After-hours	(604) 541-6714	6:05	Cancellation	Info Provided
Sep 9 11:23 PM	Unknown After-hours	(599) 239-8151	2:36	New Patient	Booked
Sep 9 8:16 PM	Jessica Garcia After-hours	(584) 664-1365	5:17	Insurance Question	Info Provided
Sep 9 7:54 PM	Karen Walker After-hours	(582) 676-6790	3:39	Reschedule	Booked
Sep 9 6:50 PM	Olivia King After-hours	(577) 473-7033	4:30	Emergency	Booked
Sep 9 6:33 PM	Betty White After-hours	(575) 237-4379	3:47	Booking	Booked
Sep 9 4:44 PM	Paul Lewis	(566) 793-9191	5:42	Booking	Voicemail
Sep 9 3:27 PM	Ruth Hall	(560) 421-4832	4:49	Reschedule	Booked
Sep 9 3:20 PM	Donna Thompson	(560) 610-9513	5:51	Booking	Booked
Sep 9 2:33 PM	Daniel Brown	(556) 662-9759	4:15	Booking	Voicemail
Sep 9 2:11 PM	Sandra Clark	(554) 685-4226	1:33	Reschedule	Info Provided
Sep 9 1:20 PM	Betty Thompson	(550) 389-8690	3:18	Insurance Question	Booked
Sep 9 12:45 PM	Charles Hall	(547) 256-1738	5:22	Reschedule	Booked
Sep 9 11:32 AM	Unknown	(541) 644-8830	3:09	New Patient	Booked
Sep 9 10:38 AM	Linda Wright	(537) 256-6555	3:20	New Patient	Booked
Sep 9 10:34 AM	Nancy Smith	(536) 442-7876	4:07	New Patient	Booked
Sep 9 9:54 AM	Paul Green	(533) 740-4304	3:57	General Inquiry	Booked
Sep 9 9:38 AM	Andrew White	(532) 724-7207	2:53	Insurance Question	Info Provided
Sep 9 9:26 AM	Carol Garcia	(531) 503-5289	6:27	Cancellation	Info Provided
Sep 9 6:43 AM	Sophie Carter After-hours	(518) 560-3848	3:52	Booking	Booked
Sep 9 5:41 AM	Mark Young After-hours	(513) 502-7843	6:02	Booking	Booked
Sep 9 5:26 AM	Linda Walker After-hours	(511) 333-3678	5:30	Emergency	Booked
Sep 9 3:50 AM	Jessica Martinez After-hours	(504) 556-6952	5:22	Insurance Question	Booked
Sep 9 3:40 AM	Emma Walker After-hours	(503) 533-7948	5:24	General Inquiry	Info Provided
Sep 9 3:30 AM	Unknown After-hours	(502) 732-9872	2:15	Reschedule	Voicemail
Sep 9 2:35 AM	William Harris After-hours	(498) 448-7865	2:04	Booking	Voicemail
Sep 9 2:30 AM	Sandra Wilson After-hours	(497) 730-7116	5:01	Cancellation	Info Provided
Sep 9 2:21 AM	Steven Martinez After-hours	(496) 417-9278	3:07	Cancellation	Info Provided
Sep 9 2:10 AM	Andrew Hall After-hours	(496) 305-9645	5:40	General Inquiry	Info Provided
Sep 9 1:23 AM	Jessica Baker After-hours	(492) 473-2085	3:50	Insurance Question	Booked
Sep 9 12:28 AM	Karen Wright After-hours	(487) 311-9174	0:45	General Inquiry	Info Provided
Sep 8 11:07 PM	Ruth Patel After-hours	(481) 801-2701	2:48	Booking	Booked
Sep 8 9:57 PM	Betty Baker After-hours	(475) 899-1715	6:30	Cancellation	Voicemail
Sep 8 9:47 PM	John Davis After-hours	(474) 720-2139	1:42	Reschedule	Booked
Sep 8 9:37 PM	Paul Wilson After-hours	(473) 284-9616	3:56	Insurance Question	Transferred
Sep 8 9:34 PM	David Walker After-hours	(473) 669-1033	2:58	Insurance Question	Info Provided
Sep 8 9:34 PM	Donna Martinez After-hours	(473) 425-9284	4:50	Reschedule	Voicemail
Sep 8 7:20 PM	Ruth King After-hours	(462) 566-8630	3:25	New Patient	Booked
Sep 8 7:20 PM	Sharon Patel After-hours	(462) 353-4518	5:22	Booking	Booked
Sep 8 6:08 PM	Robert Taylor After-hours	(456) 832-1062	6:22	Booking	Voicemail
Sep 8 4:53 PM	Mark Adams	(450) 367-1801	4:15	New Patient	Booked
Sep 8 4:18 PM	Michael Lewis	(448) 733-2012	3:24	Cancellation	Info Provided
Sep 8 3:10 PM	Maria White	(442) 734-6350	2:01	Reschedule	Booked
Sep 8 1:56 PM	Carol Wright	(436) 282-3554	5:37	New Patient	Booked
Sep 8 1:46 PM	Thomas Green	(435) 367-2577	3:37	Booking	Booked
Sep 8 1:42 PM	David King	(435) 787-8291	0:48	General Inquiry	Booked
Sep 8 1:39 PM	Susan Taylor	(435) 604-5391	6:30	Booking	Booked
Sep 8 1:05 PM	Steven Anderson	(432) 835-2182	2:41	Booking	Booked
Sep 8 12:16 PM	William Moore	(428) 735-8974	6:00	Booking	Booked
Sep 8 12:13 PM	David Johnson	(428) 787-9643	3:30	Booking	Info Provided
Sep 8 11:34 AM	Steven Green	(425) 844-6372	5:48	Booking	Booked
Sep 8 11:29 AM	Emma White	(424) 436-2060	5:58	Booking	Info Provided
Sep 8 10:59 AM	Jessica Moore	(422) 435-6199	2:54	New Patient	Booked
Sep 8 10:51 AM	Brian Lee	(421) 498-4190	6:37	Emergency	Booked
Sep 8 10:39 AM	David Moore	(420) 288-7713	3:50	New Patient	Booked
Sep 8 10:05 AM	Sharon Moore	(417) 843-9667	1:05	New Patient	Booked
Sep 8 8:07 AM	Brian Johnson	(408) 420-2140	4:07	Booking	Booked
Sep 8 6:28 AM	Carol Clark After-hours	(400) 496-2354	5:48	New Patient	Booked
Sep 8 6:08 AM	Emma Baker After-hours	(398) 536-4119	1:45	Cancellation	Voicemail
Sep 8 4:48 AM	Linda Davis After-hours	(392) 338-6132	1:39	New Patient	Booked
Sep 8 4:09 AM	Kevin Lee After-hours	(389) 798-9424	4:30	Insurance Question	Booked
Sep 8 3:40 AM	Nancy Moore After-hours	(386) 435-3148	3:48	Reschedule	Info Provided
Sep 8 2:24 AM	Sophie Brown After-hours	(380) 253-4910	6:20	General Inquiry	Booked
Sep 8 1:56 AM	Mark Green After-hours	(378) 475-9999	5:44	Booking	Voicemail
Sep 8 1:46 AM	Steven King After-hours	(377) 513-4890	2:10	Cancellation	Info Provided
Sep 7 11:47 PM	Steven Martinez After-hours	(367) 262-4379	3:24	New Patient	Info Provided
Sep 7 11:38 PM	William Brown After-hours	(367) 322-8506	0:47	Reschedule	Voicemail
Sep 7 9:54 PM	Carol Garcia After-hours	(358) 629-7558	4:08	Booking	Booked
Sep 7 9:43 PM	Olivia Moore After-hours	(357) 424-4041	3:28	Cancellation	Voicemail
Sep 7 8:50 PM	Thomas Anderson After-hours	(353) 473-3893	1:30	Insurance Question	Voicemail
Sep 7 8:16 PM	Linda Garcia After-hours	(350) 787-8238	4:44	Insurance Question	Transferred
Sep 7 5:50 PM	Ruth Green After-hours	(338) 599-1501	3:39	New Patient	Voicemail
Sep 7 4:46 PM	Jessica Baker	(333) 408-3836	0:47	General Inquiry	Info Provided
Sep 7 4:29 PM	Paul Allen	(332) 633-7530	1:17	Booking	Info Provided
Sep 7 2:30 PM	Thomas Walker	(322) 783-3471	2:55	Booking	Info Provided
Sep 7 12:07 PM	Nancy Davis	(311) 835-9124	0:48	Booking	Booked
Sep 7 11:42 AM	Susan Lee	(309) 741-5830	2:44	Reschedule	Booked
Sep 7 10:56 AM	Ruth Johnson	(305) 872-8098	4:20	New Patient	Voicemail
Sep 7 10:20 AM	Nancy Garcia	(302) 554-7240	2:50	Cancellation	Info Provided
Sep 7 8:11 AM	William Lee	(291) 511-2719	2:09	Booking	Booked
Sep 7 7:30 AM	Susan Thompson After-hours	(288) 722-7629	5:31	New Patient	Voicemail
Sep 7 7:29 AM	David Anderson After-hours	(288) 309-7966	5:11	New Patient	Booked
Sep 7 6:38 AM	Ruth Jackson After-hours	(284) 870-1720	0:52	Booking	Voicemail
Sep 7 6:14 AM	Daniel Taylor After-hours	(282) 398-5331	3:43	Booking	Info Provided
Sep 7 5:38 AM	Brian Nelson After-hours	(279) 560-6278	2:32	Booking	Booked
Sep 7 5:28 AM	Ruth Moore After-hours	(278) 642-9330	2:21	Booking	Info Provided
Sep 7 4:57 AM	Thomas Martinez After-hours	(276) 550-3430	6:24	Booking	Booked
Sep 7 2:05 AM	Paul Scott After-hours	(262) 462-2973	5:25	New Patient	Info Provided
Sep 7 1:04 AM	Linda Baker After-hours	(257) 582-7131	4:02	General Inquiry	Voicemail
Sep 7 12:59 AM	Karen Young After-hours	(256) 640-8710	6:26	Cancellation	Info Provided
Sep 7 12:54 AM	Maria Carter After-hours	(256) 257-5915	5:33	Reschedule	Booked
Sep 7 12:49 AM	Sophie King After-hours	(256) 632-2317	2:17	New Patient	Voicemail
Sep 7 12:47 AM	William King After-hours	(256) 518-5636	0:47	Emergency	Voicemail
Sep 7 12:42 AM	Steven Wilson After-hours	(255) 584-6976	2:41	General Inquiry	Transferred
Sep 7 12:14 AM	James Green After-hours	(253) 504-5580	5:35	Insurance Question	Booked
Sep 6 10:03 PM	William Scott After-hours	(242) 496-3800	3:46	Booking	Booked
Sep 6 9:17 PM	Thomas Scott After-hours	(239) 756-9036	2:52	New Patient	Booked
Sep 6 8:56 PM	Unknown After-hours	(237) 462-5717	5:50	New Patient	Booked
Sep 6 8:29 PM	John Baker After-hours	(235) 790-1050	1:51	Booking	Booked
Sep 6 7:07 PM	Donna Harris After-hours	(228) 547-1727	5:04	Reschedule	Booked
Sep 6 5:30 PM	Robert Wilson After-hours	(220) 380-1686	1:30	General Inquiry	Info Provided
Sep 6 2:16 PM	Ruth Adams After-hours	(204) 422-4024	5:41	Emergency	Voicemail
Sep 6 2:16 PM	Andrew Smith After-hours	(204) 532-7737	4:17	Booking	Booked
Sep 6 2:04 PM	James Jackson After-hours	(203) 874-1981	1:33	Emergency	Booked
Sep 6 1:48 PM	Robert White After-hours	(202) 537-1722	0:58	Reschedule	Booked