Calls

Every call Sophia handled · Last 7 days

Total Calls
192
Answered by Sophia
192
Avg Call Length
3:47
Booking Rate
48%
After-Hours
128
Missed Recovered
60

Calls by category

Last 7 days

Call volume heatmap

Hour of day × Day of week
0
3
6
9
12
15
18
21
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Less
More
Date / TimeCallerOutcomeActions
Jul 15
3:06 AM
Linda Smith
After-hours
Booked
Jul 15
3:00 AM
Sophie King
After-hours
Booked
Jul 15
1:53 AM
Carol Thompson
After-hours
Booked
Jul 15
1:04 AM
William Scott
After-hours
Info Provided
Jul 14
11:16 PM
James Johnson
After-hours
Booked
Jul 14
9:56 PM
Nancy Brown
After-hours
Booked
Jul 14
9:47 PM
Jessica Nelson
After-hours
Booked
Jul 14
9:26 PM
Brian White
After-hours
Voicemail
Jul 14
9:24 PM
Charles Harris
After-hours
Voicemail
Jul 14
8:58 PM
Maria Moore
After-hours
Info Provided
Jul 14
7:20 PM
Paul Nelson
After-hours
Info Provided
Jul 14
5:54 PM
Donna King
After-hours
Voicemail
Jul 14
5:31 PM
Thomas Clark
After-hours
Info Provided
Jul 14
4:32 PM
Paul Baker
Voicemail
Jul 14
4:23 PM
Susan Allen
Booked
Jul 14
3:39 PM
Thomas Lewis
Booked
Jul 14
3:34 PM
Betty Patel
Booked
Jul 14
3:03 PM
Maria Wright
Info Provided
Jul 14
2:25 PM
Steven Wright
Info Provided
Jul 14
2:11 PM
Paul Anderson
Booked
Jul 14
2:04 PM
Michael Lewis
Voicemail
Jul 14
1:54 PM
Brian Walker
Booked
Jul 14
1:44 PM
Kevin King
Booked
Jul 14
1:13 PM
Carol Allen
Info Provided
Jul 14
1:06 PM
William Young
Info Provided
Jul 14
11:42 AM
Mark Baker
Voicemail
Jul 14
10:42 AM
Steven Baker
Info Provided
Jul 14
9:00 AM
Daniel Lewis
Booked
Jul 14
8:24 AM
Jessica Jackson
Booked
Jul 14
6:53 AM
David Harris
After-hours
Booked
Jul 14
6:29 AM
James Allen
After-hours
Voicemail
Jul 14
6:09 AM
Nancy King
After-hours
Voicemail
Jul 14
5:53 AM
Sophie Moore
After-hours
Voicemail
Jul 14
5:12 AM
Kevin Martinez
After-hours
Info Provided
Jul 14
4:34 AM
Sophie Lee
After-hours
Booked
Jul 14
3:59 AM
Mark Taylor
After-hours
Voicemail
Jul 14
3:56 AM
Unknown
After-hours
Booked
Jul 14
3:55 AM
David Taylor
After-hours
Booked
Jul 14
3:12 AM
Donna Young
After-hours
Info Provided
Jul 14
1:56 AM
Thomas Taylor
After-hours
Transferred
Jul 14
12:18 AM
James Garcia
After-hours
Info Provided
Jul 13
11:46 PM
Betty Patel
After-hours
Booked
Jul 13
10:56 PM
John Davis
After-hours
Transferred
Jul 13
9:37 PM
David Thompson
After-hours
Booked
Jul 13
9:32 PM
Steven Wright
After-hours
Booked
Jul 13
8:41 PM
Unknown
After-hours
Booked
Jul 13
7:38 PM
Steven Thompson
After-hours
Booked
Jul 13
6:34 PM
Karen Martinez
After-hours
Info Provided
Jul 13
6:17 PM
Sandra Clark
After-hours
Info Provided
Jul 13
5:15 PM
James Patel
After-hours
Info Provided
Jul 13
5:07 PM
Donna King
After-hours
Info Provided
Jul 13
4:57 PM
Ruth Nelson
Booked
Jul 13
4:36 PM
Daniel Green
Info Provided
Jul 13
4:08 PM
Steven Taylor
Booked
Jul 13
2:55 PM
Donna Garcia
Booked
Jul 13
2:32 PM
Karen Baker
Booked
Jul 13
2:11 PM
Olivia Thompson
Info Provided
Jul 13
1:11 PM
Sophie Nelson
Booked
Jul 13
12:44 PM
Linda Hall
Info Provided
Jul 13
12:03 PM
Olivia Allen
Booked
Jul 13
11:36 AM
Charles Wilson
Info Provided
Jul 13
10:10 AM
Unknown
Booked
Jul 13
9:38 AM
Charles Patel
Booked
Jul 13
6:58 AM
Nancy Lee
After-hours
Voicemail
Jul 13
6:26 AM
Ruth Walker
After-hours
Info Provided
Jul 13
5:52 AM
Kevin Adams
After-hours
Voicemail
Jul 13
5:13 AM
Carol Adams
After-hours
Voicemail
Jul 13
4:58 AM
Sandra Carter
After-hours
Booked
Jul 13
3:39 AM
Linda Carter
After-hours
Info Provided
Jul 13
2:44 AM
Michael Jackson
After-hours
Booked
Jul 13
2:20 AM
Unknown
After-hours
Booked
Jul 13
12:58 AM
Unknown
After-hours
Info Provided
Jul 12
11:46 PM
Ruth Walker
After-hours
Booked
Jul 12
10:32 PM
Sophie Garcia
After-hours
Info Provided
Jul 12
10:03 PM
Olivia King
After-hours
Info Provided
Jul 12
9:39 PM
Mark Lewis
After-hours
Booked
Jul 12
8:20 PM
Carol Anderson
After-hours
Info Provided
Jul 12
8:20 PM
James White
After-hours
Booked
Jul 12
8:00 PM
Nancy Adams
After-hours
Booked
Jul 12
8:00 PM
Ruth White
After-hours
Booked
Jul 12
7:24 PM
Brian Clark
After-hours
Booked
Jul 12
5:12 PM
William Baker
After-hours
Info Provided
Jul 12
5:04 PM
David Adams
After-hours
Booked
Jul 12
4:43 PM
Kevin Allen
After-hours
Booked
Jul 12
4:14 PM
Jessica Baker
After-hours
Booked
Jul 12
3:57 PM
Steven Harris
After-hours
Voicemail
Jul 12
3:34 PM
Robert Green
After-hours
Info Provided
Jul 12
2:18 PM
Emma Lee
After-hours
Info Provided
Jul 12
1:14 PM
Unknown
After-hours
Booked
Jul 12
10:07 AM
Jessica Garcia
After-hours
Info Provided
Jul 12
9:45 AM
Karen Walker
After-hours
Booked
Jul 12
8:41 AM
Olivia King
After-hours
Booked
Jul 12
8:24 AM
Betty White
After-hours
Booked
Jul 12
6:35 AM
Paul Lewis
After-hours
Voicemail
Jul 12
5:18 AM
Ruth Hall
After-hours
Booked
Jul 12
5:10 AM
Donna Thompson
After-hours
Voicemail
Jul 12
4:24 AM
Daniel Brown
After-hours
Voicemail
Jul 12
4:02 AM
Sandra Clark
After-hours
Info Provided
Jul 12
3:11 AM
Betty Thompson
After-hours
Booked
Jul 12
2:36 AM
Charles Hall
After-hours
Voicemail
Jul 12
1:22 AM
Unknown
After-hours
Voicemail
Jul 12
12:28 AM
Linda Wright
After-hours
Booked
Jul 12
12:25 AM
Nancy Smith
After-hours
Booked
Jul 11
11:44 PM
Paul Green
After-hours
Booked
Jul 11
11:29 PM
Andrew White
After-hours
Voicemail
Jul 11
11:17 PM
Carol Garcia
After-hours
Info Provided
Jul 11
8:34 PM
Sophie Carter
After-hours
Booked
Jul 11
7:32 PM
Mark Young
After-hours
Booked
Jul 11
7:17 PM
Linda Walker
After-hours
Booked
Jul 11
5:41 PM
Jessica Martinez
After-hours
Booked
Jul 11
5:30 PM
Emma Walker
After-hours
Info Provided
Jul 11
5:21 PM
Unknown
After-hours
Voicemail
Jul 11
4:26 PM
William Harris
Voicemail
Jul 11
4:21 PM
Sandra Wilson
Info Provided
Jul 11
4:12 PM
Steven Martinez
Info Provided
Jul 11
4:01 PM
Andrew Hall
Info Provided
Jul 11
3:14 PM
Jessica Baker
Booked
Jul 11
2:19 PM
Karen Wright
Info Provided
Jul 11
12:58 PM
Ruth Patel
Booked
Jul 11
11:48 AM
Betty Baker
Info Provided
Jul 11
11:38 AM
John Davis
Booked
Jul 11
11:28 AM
Paul Wilson
Transferred
Jul 11
11:25 AM
David Walker
Info Provided
Jul 11
11:25 AM
Donna Martinez
Booked
Jul 11
9:11 AM
Ruth King
Booked
Jul 11
9:11 AM
Sharon Patel
Booked
Jul 11
7:59 AM
Robert Taylor
After-hours
Voicemail
Jul 11
6:44 AM
Mark Adams
After-hours
Booked
Jul 11
6:09 AM
Michael Lewis
After-hours
Info Provided
Jul 11
5:01 AM
Maria White
After-hours
Booked
Jul 11
3:46 AM
Carol Wright
After-hours
Booked
Jul 11
3:37 AM
Thomas Green
After-hours
Voicemail
Jul 11
3:33 AM
David King
After-hours
Booked
Jul 11
3:30 AM
Susan Taylor
After-hours
Booked
Jul 11
2:56 AM
Steven Anderson
After-hours
Voicemail
Jul 11
2:07 AM
William Moore
After-hours
Voicemail
Jul 11
2:04 AM
David Johnson
After-hours
Info Provided
Jul 11
1:24 AM
Steven Green
After-hours
Booked
Jul 11
1:20 AM
Emma White
After-hours
Info Provided
Jul 11
12:50 AM
Jessica Moore
After-hours
Booked
Jul 11
12:41 AM
Brian Lee
After-hours
Booked
Jul 11
12:30 AM
David Moore
After-hours
Voicemail
Jul 10
11:55 PM
Sharon Moore
After-hours
Voicemail
Jul 10
9:57 PM
Brian Johnson
After-hours
Booked
Jul 10
8:19 PM
Carol Clark
After-hours
Booked
Jul 10
7:59 PM
Emma Baker
After-hours
Voicemail
Jul 10
6:39 PM
Linda Davis
After-hours
Booked
Jul 10
6:00 PM
Kevin Lee
After-hours
Booked
Jul 10
5:31 PM
Nancy Moore
After-hours
Info Provided
Jul 10
4:15 PM
Sophie Brown
Booked
Jul 10
3:47 PM
Mark Green
Voicemail
Jul 10
3:37 PM
Steven King
Info Provided
Jul 10
1:38 PM
Steven Martinez
Info Provided
Jul 10
1:29 PM
William Brown
Voicemail
Jul 10
11:45 AM
Carol Garcia
Booked
Jul 10
11:34 AM
Olivia Moore
Info Provided
Jul 10
10:41 AM
Thomas Anderson
Info Provided
Jul 10
10:07 AM
Linda Garcia
Transferred
Jul 10
7:41 AM
Ruth Green
After-hours
Voicemail
Jul 10
6:37 AM
Jessica Baker
After-hours
Info Provided
Jul 10
6:20 AM
Paul Allen
After-hours
Info Provided
Jul 10
4:21 AM
Thomas Walker
After-hours
Info Provided
Jul 10
1:58 AM
Nancy Davis
After-hours
Booked
Jul 10
1:33 AM
Susan Lee
After-hours
Voicemail
Jul 10
12:47 AM
Ruth Johnson
After-hours
Voicemail
Jul 10
12:11 AM
Nancy Garcia
After-hours
Info Provided
Jul 9
10:02 PM
William Lee
After-hours
Booked
Jul 9
9:21 PM
Susan Thompson
After-hours
Voicemail
Jul 9
9:20 PM
David Anderson
After-hours
Booked
Jul 9
8:29 PM
Ruth Jackson
After-hours
Voicemail
Jul 9
8:05 PM
Daniel Taylor
After-hours
Info Provided
Jul 9
7:29 PM
Brian Nelson
After-hours
Booked
Jul 9
7:19 PM
Ruth Moore
After-hours
Info Provided
Jul 9
6:48 PM
Thomas Martinez
After-hours
Booked
Jul 9
3:56 PM
Paul Scott
Info Provided
Jul 9
2:55 PM
Linda Baker
Info Provided
Jul 9
2:50 PM
Karen Young
Info Provided
Jul 9
2:45 PM
Maria Carter
Booked
Jul 9
2:40 PM
Sophie King
Booked
Jul 9
2:38 PM
William King
Booked
Jul 9
2:33 PM
Steven Wilson
Transferred
Jul 9
2:05 PM
James Green
Booked
Jul 9
11:54 AM
William Scott
Booked
Jul 9
11:08 AM
Thomas Scott
Booked
Jul 9
10:47 AM
Unknown
Booked
Jul 9
10:20 AM
John Baker
Booked
Jul 9
8:57 AM
Donna Harris
Booked
Jul 9
7:21 AM
Robert Wilson
After-hours
Info Provided
Jul 9
4:07 AM
Ruth Adams
After-hours
Voicemail
Jul 9
4:07 AM
Andrew Smith
After-hours
Booked
Jul 9
3:55 AM
James Jackson
After-hours
Booked
Jul 9
3:38 AM
Robert White
After-hours
Booked