Calls

Every call Sophia handled · Last 7 days

Total Calls

192

Answered by Sophia

192

Avg Call Length

3:47

Booking Rate

49%

After-Hours

131

Missed Recovered

Calls by category

Last 7 days

Call volume heatmap

Hour of day × Day of week

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Less

Date / Time	Caller	Phone	Duration	Reason	Outcome
Nov 10 7:08 PM	Linda Smith After-hours	(899) 255-5937	3:47	Booking	Booked
Nov 10 7:03 PM	Sophie King After-hours	(899) 204-3857	2:14	General Inquiry	Booked
Nov 10 5:55 PM	Carol Thompson After-hours	(894) 899-1063	6:16	Reschedule	Booked
Nov 10 5:07 PM	William Scott After-hours	(890) 656-2023	5:38	General Inquiry	Info Provided
Nov 10 3:19 PM	James Johnson	(881) 838-6556	2:21	General Inquiry	Booked
Nov 10 1:59 PM	Nancy Brown	(874) 276-5504	4:49	Reschedule	Booked
Nov 10 1:50 PM	Jessica Nelson	(874) 487-2428	3:28	Reschedule	Booked
Nov 10 1:29 PM	Brian White	(872) 752-3040	6:13	Booking	Booked
Nov 10 1:27 PM	Charles Harris	(872) 378-4543	6:22	Booking	Voicemail
Nov 10 1:01 PM	Maria Moore	(870) 256-5091	6:24	General Inquiry	Info Provided
Nov 10 11:22 AM	Paul Nelson	(862) 497-7814	1:14	Reschedule	Info Provided
Nov 10 9:57 AM	Donna King	(855) 894-9992	2:35	Reschedule	Voicemail
Nov 10 9:34 AM	Thomas Clark	(853) 428-8550	1:59	Booking	Info Provided
Nov 10 8:35 AM	Paul Baker	(848) 836-1732	3:14	New Patient	Voicemail
Nov 10 8:26 AM	Susan Allen	(847) 242-4817	1:09	Booking	Booked
Nov 10 7:42 AM	Thomas Lewis After-hours	(844) 617-7407	0:55	General Inquiry	Booked
Nov 10 7:37 AM	Betty Patel After-hours	(843) 874-4700	3:26	New Patient	Booked
Nov 10 7:06 AM	Maria Wright After-hours	(841) 853-3935	3:42	Booking	Info Provided
Nov 10 6:28 AM	Steven Wright After-hours	(838) 632-8868	4:39	Cancellation	Info Provided
Nov 10 6:13 AM	Paul Anderson After-hours	(837) 220-3321	6:16	General Inquiry	Booked
Nov 10 6:07 AM	Michael Lewis After-hours	(836) 256-6658	5:45	Booking	Voicemail
Nov 10 5:57 AM	Brian Walker After-hours	(835) 831-3281	0:50	Booking	Booked
Nov 10 5:47 AM	Kevin King After-hours	(835) 291-5010	3:29	Reschedule	Booked
Nov 10 5:16 AM	Carol Allen After-hours	(832) 204-5272	5:25	Cancellation	Info Provided
Nov 10 5:09 AM	William Young After-hours	(831) 377-5026	6:42	General Inquiry	Info Provided
Nov 10 3:44 AM	Mark Baker After-hours	(825) 618-5261	1:47	New Patient	Voicemail
Nov 10 2:45 AM	Steven Baker After-hours	(820) 492-4522	1:27	General Inquiry	Info Provided
Nov 10 1:03 AM	Daniel Lewis After-hours	(811) 633-3028	2:01	New Patient	Voicemail
Nov 10 12:27 AM	Jessica Jackson After-hours	(809) 612-8032	3:20	Reschedule	Booked
Nov 9 10:56 PM	David Harris After-hours	(801) 332-6576	5:47	Reschedule	Booked
Nov 9 10:32 PM	James Allen After-hours	(799) 577-4519	3:42	New Patient	Voicemail
Nov 9 10:12 PM	Nancy King After-hours	(798) 855-9923	4:32	Booking	Voicemail
Nov 9 9:56 PM	Sophie Moore After-hours	(796) 432-9164	2:39	General Inquiry	Voicemail
Nov 9 9:15 PM	Kevin Martinez After-hours	(793) 837-1265	1:19	General Inquiry	Info Provided
Nov 9 8:37 PM	Sophie Lee After-hours	(790) 203-9677	5:23	Insurance Question	Booked
Nov 9 8:02 PM	Mark Taylor After-hours	(787) 763-8426	1:08	Booking	Voicemail
Nov 9 7:59 PM	Unknown After-hours	(787) 767-9246	6:24	New Patient	Booked
Nov 9 7:57 PM	David Taylor After-hours	(787) 872-3292	6:04	General Inquiry	Booked
Nov 9 7:15 PM	Donna Young After-hours	(783) 392-2785	3:29	Insurance Question	Info Provided
Nov 9 5:59 PM	Thomas Taylor After-hours	(777) 756-9339	2:43	Insurance Question	Transferred
Nov 9 4:20 PM	James Garcia	(769) 400-4806	5:57	Insurance Question	Info Provided
Nov 9 3:49 PM	Betty Patel	(767) 841-9400	4:08	Booking	Booked
Nov 9 2:59 PM	John Davis	(763) 777-8156	5:39	Insurance Question	Transferred
Nov 9 1:40 PM	David Thompson	(756) 848-9185	6:44	Reschedule	Booked
Nov 9 1:35 PM	Steven Wright	(756) 825-6380	5:45	New Patient	Booked
Nov 9 12:44 PM	Unknown	(752) 358-6518	3:23	Booking	Booked
Nov 9 11:41 AM	Steven Thompson	(747) 796-3989	6:30	New Patient	Booked
Nov 9 10:37 AM	Karen Martinez	(741) 575-1480	3:10	General Inquiry	Info Provided
Nov 9 10:20 AM	Sandra Clark	(740) 456-9131	3:09	Cancellation	Info Provided
Nov 9 9:17 AM	James Patel	(735) 820-4757	5:03	General Inquiry	Info Provided
Nov 9 9:10 AM	Donna King	(734) 616-3400	5:48	Booking	Info Provided
Nov 9 9:00 AM	Ruth Nelson	(733) 278-6684	1:28	New Patient	Booked
Nov 9 8:39 AM	Daniel Green	(732) 890-6866	1:35	Cancellation	Info Provided
Nov 9 8:11 AM	Steven Taylor	(730) 675-8324	6:04	New Patient	Booked
Nov 9 6:58 AM	Donna Garcia After-hours	(724) 682-4616	2:17	Booking	Booked
Nov 9 6:35 AM	Karen Baker After-hours	(722) 715-3938	1:35	New Patient	Booked
Nov 9 6:14 AM	Olivia Thompson After-hours	(720) 288-2402	2:26	General Inquiry	Info Provided
Nov 9 5:14 AM	Sophie Nelson After-hours	(715) 428-7883	1:34	New Patient	Booked
Nov 9 4:47 AM	Linda Hall After-hours	(713) 701-4027	5:08	Cancellation	Info Provided
Nov 9 4:06 AM	Olivia Allen After-hours	(710) 713-7441	1:26	Booking	Booked
Nov 9 3:38 AM	Charles Wilson After-hours	(707) 350-8554	3:29	Cancellation	Voicemail
Nov 9 2:13 AM	Unknown After-hours	(701) 435-8551	3:06	Reschedule	Booked
Nov 9 1:41 AM	Charles Patel After-hours	(698) 613-7172	3:18	Insurance Question	Booked
Nov 8 11:01 PM	Nancy Lee After-hours	(685) 450-3158	4:13	Booking	Voicemail
Nov 8 10:28 PM	Ruth Walker After-hours	(682) 481-8736	4:57	General Inquiry	Info Provided
Nov 8 9:55 PM	Kevin Adams After-hours	(680) 714-6453	1:02	Reschedule	Voicemail
Nov 8 9:16 PM	Carol Adams After-hours	(676) 650-4532	1:38	Insurance Question	Voicemail
Nov 8 9:01 PM	Sandra Carter After-hours	(675) 769-3575	1:18	Emergency	Booked
Nov 8 7:42 PM	Linda Carter After-hours	(669) 202-5335	5:17	Insurance Question	Info Provided
Nov 8 6:47 PM	Michael Jackson After-hours	(664) 228-5468	4:10	New Patient	Booked
Nov 8 6:23 PM	Unknown After-hours	(662) 881-9207	3:41	New Patient	Booked
Nov 8 5:01 PM	Unknown After-hours	(656) 279-5629	1:37	Insurance Question	Info Provided
Nov 8 3:49 PM	Ruth Walker After-hours	(650) 474-7692	4:07	Booking	Booked
Nov 8 2:35 PM	Sophie Garcia After-hours	(644) 809-6302	4:25	Insurance Question	Info Provided
Nov 8 2:06 PM	Olivia King After-hours	(642) 847-1549	3:56	Cancellation	Info Provided
Nov 8 1:42 PM	Mark Lewis After-hours	(640) 799-5848	1:37	New Patient	Booked
Nov 8 12:23 PM	Carol Anderson After-hours	(633) 707-2938	5:31	General Inquiry	Info Provided
Nov 8 12:23 PM	James White After-hours	(633) 357-3888	6:00	Booking	Booked
Nov 8 12:03 PM	Nancy Adams After-hours	(632) 811-6576	1:55	Reschedule	Booked
Nov 8 12:03 PM	Ruth White After-hours	(632) 302-5557	1:52	Booking	Booked
Nov 8 11:27 AM	Brian Clark After-hours	(629) 710-7602	5:26	Booking	Booked
Nov 8 9:15 AM	William Baker After-hours	(618) 531-4899	5:31	Emergency	Info Provided
Nov 8 9:07 AM	David Adams After-hours	(617) 698-6320	6:07	Emergency	Booked
Nov 8 8:46 AM	Kevin Allen After-hours	(616) 386-4031	4:30	Booking	Booked
Nov 8 8:17 AM	Jessica Baker After-hours	(613) 680-7609	5:28	Emergency	Booked
Nov 8 8:00 AM	Steven Harris After-hours	(612) 747-8673	0:59	General Inquiry	Voicemail
Nov 8 7:36 AM	Robert Green After-hours	(610) 862-4827	1:39	Booking	Info Provided
Nov 8 6:21 AM	Emma Lee After-hours	(604) 541-6714	6:05	Cancellation	Info Provided
Nov 8 5:17 AM	Unknown After-hours	(599) 239-8151	2:36	New Patient	Booked
Nov 8 2:10 AM	Jessica Garcia After-hours	(584) 664-1365	5:17	Insurance Question	Info Provided
Nov 8 1:48 AM	Karen Walker After-hours	(582) 676-6790	3:39	Reschedule	Booked
Nov 8 12:44 AM	Olivia King After-hours	(577) 473-7033	4:30	Emergency	Booked
Nov 8 12:27 AM	Betty White After-hours	(575) 237-4379	3:47	Booking	Booked
Nov 7 10:38 PM	Paul Lewis After-hours	(566) 793-9191	5:42	Booking	Voicemail
Nov 7 9:21 PM	Ruth Hall After-hours	(560) 421-4832	4:49	Reschedule	Booked
Nov 7 9:13 PM	Donna Thompson After-hours	(560) 610-9513	5:51	Booking	Voicemail
Nov 7 8:27 PM	Daniel Brown After-hours	(556) 662-9759	4:15	Booking	Voicemail
Nov 7 8:05 PM	Sandra Clark After-hours	(554) 685-4226	1:33	Reschedule	Info Provided
Nov 7 7:14 PM	Betty Thompson After-hours	(550) 389-8690	3:18	Insurance Question	Booked
Nov 7 6:39 PM	Charles Hall After-hours	(547) 256-1738	5:22	Reschedule	Voicemail
Nov 7 5:25 PM	Unknown After-hours	(541) 644-8830	3:09	New Patient	Voicemail
Nov 7 4:31 PM	Linda Wright	(537) 256-6555	3:20	New Patient	Booked
Nov 7 4:28 PM	Nancy Smith	(536) 442-7876	4:07	New Patient	Booked
Nov 7 3:47 PM	Paul Green	(533) 740-4304	3:57	General Inquiry	Booked
Nov 7 3:31 PM	Andrew White	(532) 724-7207	2:53	Insurance Question	Info Provided
Nov 7 3:20 PM	Carol Garcia	(531) 503-5289	6:27	Cancellation	Info Provided
Nov 7 12:37 PM	Sophie Carter	(518) 560-3848	3:52	Booking	Booked
Nov 7 11:35 AM	Mark Young	(513) 502-7843	6:02	Booking	Booked
Nov 7 11:20 AM	Linda Walker	(511) 333-3678	5:30	Emergency	Booked
Nov 7 9:44 AM	Jessica Martinez	(504) 556-6952	5:22	Insurance Question	Booked
Nov 7 9:33 AM	Emma Walker	(503) 533-7948	5:24	General Inquiry	Info Provided
Nov 7 9:24 AM	Unknown	(502) 732-9872	2:15	Reschedule	Booked
Nov 7 8:29 AM	William Harris	(498) 448-7865	2:04	Booking	Voicemail
Nov 7 8:24 AM	Sandra Wilson	(497) 730-7116	5:01	Cancellation	Info Provided
Nov 7 8:15 AM	Steven Martinez	(496) 417-9278	3:07	Cancellation	Info Provided
Nov 7 8:04 AM	Andrew Hall	(496) 305-9645	5:40	General Inquiry	Info Provided
Nov 7 7:17 AM	Jessica Baker After-hours	(492) 473-2085	3:50	Insurance Question	Booked
Nov 7 6:22 AM	Karen Wright After-hours	(487) 311-9174	0:45	General Inquiry	Info Provided
Nov 7 5:01 AM	Ruth Patel After-hours	(481) 801-2701	2:48	Booking	Booked
Nov 7 3:51 AM	Betty Baker After-hours	(475) 899-1715	6:30	Cancellation	Voicemail
Nov 7 3:40 AM	John Davis After-hours	(474) 720-2139	1:42	Reschedule	Booked
Nov 7 3:31 AM	Paul Wilson After-hours	(473) 284-9616	3:56	Insurance Question	Transferred
Nov 7 3:28 AM	David Walker After-hours	(473) 669-1033	2:58	Insurance Question	Info Provided
Nov 7 3:28 AM	Donna Martinez After-hours	(473) 425-9284	4:50	Reschedule	Voicemail
Nov 7 1:14 AM	Ruth King After-hours	(462) 566-8630	3:25	New Patient	Booked
Nov 7 1:14 AM	Sharon Patel After-hours	(462) 353-4518	5:22	Booking	Booked
Nov 7 12:01 AM	Robert Taylor After-hours	(456) 832-1062	6:22	Booking	Voicemail
Nov 6 10:47 PM	Mark Adams After-hours	(450) 367-1801	4:15	New Patient	Booked
Nov 6 10:12 PM	Michael Lewis After-hours	(448) 733-2012	3:24	Cancellation	Info Provided
Nov 6 9:04 PM	Maria White After-hours	(442) 734-6350	2:01	Reschedule	Booked
Nov 6 7:49 PM	Carol Wright After-hours	(436) 282-3554	5:37	New Patient	Booked
Nov 6 7:39 PM	Thomas Green After-hours	(435) 367-2577	3:37	Booking	Voicemail
Nov 6 7:36 PM	David King After-hours	(435) 787-8291	0:48	General Inquiry	Booked
Nov 6 7:33 PM	Susan Taylor After-hours	(435) 604-5391	6:30	Booking	Booked
Nov 6 6:59 PM	Steven Anderson After-hours	(432) 835-2182	2:41	Booking	Voicemail
Nov 6 6:10 PM	William Moore After-hours	(428) 735-8974	6:00	Booking	Voicemail
Nov 6 6:07 PM	David Johnson After-hours	(428) 787-9643	3:30	Booking	Info Provided
Nov 6 5:27 PM	Steven Green After-hours	(425) 844-6372	5:48	Booking	Booked
Nov 6 5:23 PM	Emma White After-hours	(424) 436-2060	5:58	Booking	Info Provided
Nov 6 4:53 PM	Jessica Moore	(422) 435-6199	2:54	New Patient	Booked
Nov 6 4:44 PM	Brian Lee	(421) 498-4190	6:37	Emergency	Booked
Nov 6 4:33 PM	David Moore	(420) 288-7713	3:50	New Patient	Booked
Nov 6 3:58 PM	Sharon Moore	(417) 843-9667	1:05	New Patient	Booked
Nov 6 2:00 PM	Brian Johnson	(408) 420-2140	4:07	Booking	Booked
Nov 6 12:22 PM	Carol Clark	(400) 496-2354	5:48	New Patient	Booked
Nov 6 12:02 PM	Emma Baker	(398) 536-4119	1:45	Cancellation	Info Provided
Nov 6 10:42 AM	Linda Davis	(392) 338-6132	1:39	New Patient	Booked
Nov 6 10:03 AM	Kevin Lee	(389) 798-9424	4:30	Insurance Question	Booked
Nov 6 9:34 AM	Nancy Moore	(386) 435-3148	3:48	Reschedule	Info Provided
Nov 6 8:18 AM	Sophie Brown	(380) 253-4910	6:20	General Inquiry	Booked
Nov 6 7:50 AM	Mark Green After-hours	(378) 475-9999	5:44	Booking	Voicemail
Nov 6 7:39 AM	Steven King After-hours	(377) 513-4890	2:10	Cancellation	Info Provided
Nov 6 5:41 AM	Steven Martinez After-hours	(367) 262-4379	3:24	New Patient	Info Provided
Nov 6 5:32 AM	William Brown After-hours	(367) 322-8506	0:47	Reschedule	Voicemail
Nov 6 3:48 AM	Carol Garcia After-hours	(358) 629-7558	4:08	Booking	Booked
Nov 6 3:37 AM	Olivia Moore After-hours	(357) 424-4041	3:28	Cancellation	Voicemail
Nov 6 2:44 AM	Thomas Anderson After-hours	(353) 473-3893	1:30	Insurance Question	Voicemail
Nov 6 2:10 AM	Linda Garcia After-hours	(350) 787-8238	4:44	Insurance Question	Transferred
Nov 5 11:43 PM	Ruth Green After-hours	(338) 599-1501	3:39	New Patient	Voicemail
Nov 5 10:40 PM	Jessica Baker After-hours	(333) 408-3836	0:47	General Inquiry	Info Provided
Nov 5 10:23 PM	Paul Allen After-hours	(332) 633-7530	1:17	Booking	Info Provided
Nov 5 8:24 PM	Thomas Walker After-hours	(322) 783-3471	2:55	Booking	Info Provided
Nov 5 6:01 PM	Nancy Davis After-hours	(311) 835-9124	0:48	Booking	Booked
Nov 5 5:36 PM	Susan Lee After-hours	(309) 741-5830	2:44	Reschedule	Voicemail
Nov 5 4:50 PM	Ruth Johnson	(305) 872-8098	4:20	New Patient	Voicemail
Nov 5 4:14 PM	Nancy Garcia	(302) 554-7240	2:50	Cancellation	Info Provided
Nov 5 2:04 PM	William Lee	(291) 511-2719	2:09	Booking	Booked
Nov 5 1:24 PM	Susan Thompson	(288) 722-7629	5:31	New Patient	Booked
Nov 5 1:23 PM	David Anderson	(288) 309-7966	5:11	New Patient	Booked
Nov 5 12:32 PM	Ruth Jackson	(284) 870-1720	0:52	Booking	Booked
Nov 5 12:08 PM	Daniel Taylor	(282) 398-5331	3:43	Booking	Info Provided
Nov 5 11:32 AM	Brian Nelson	(279) 560-6278	2:32	Booking	Booked
Nov 5 11:22 AM	Ruth Moore	(278) 642-9330	2:21	Booking	Info Provided
Nov 5 10:51 AM	Thomas Martinez	(276) 550-3430	6:24	Booking	Booked
Nov 5 7:59 AM	Paul Scott After-hours	(262) 462-2973	5:25	New Patient	Info Provided
Nov 5 6:58 AM	Linda Baker After-hours	(257) 582-7131	4:02	General Inquiry	Voicemail
Nov 5 6:53 AM	Karen Young After-hours	(256) 640-8710	6:26	Cancellation	Info Provided
Nov 5 6:48 AM	Maria Carter After-hours	(256) 257-5915	5:33	Reschedule	Booked
Nov 5 6:43 AM	Sophie King After-hours	(256) 632-2317	2:17	New Patient	Voicemail
Nov 5 6:41 AM	William King After-hours	(256) 518-5636	0:47	Emergency	Voicemail
Nov 5 6:36 AM	Steven Wilson After-hours	(255) 584-6976	2:41	General Inquiry	Transferred
Nov 5 6:08 AM	James Green After-hours	(253) 504-5580	5:35	Insurance Question	Booked
Nov 5 3:57 AM	William Scott After-hours	(242) 496-3800	3:46	Booking	Booked
Nov 5 3:11 AM	Thomas Scott After-hours	(239) 756-9036	2:52	New Patient	Booked
Nov 5 2:50 AM	Unknown After-hours	(237) 462-5717	5:50	New Patient	Booked
Nov 5 2:23 AM	John Baker After-hours	(235) 790-1050	1:51	Booking	Booked
Nov 5 1:00 AM	Donna Harris After-hours	(228) 547-1727	5:04	Reschedule	Booked
Nov 4 11:24 PM	Robert Wilson After-hours	(220) 380-1686	1:30	General Inquiry	Info Provided
Nov 4 8:10 PM	Ruth Adams After-hours	(204) 422-4024	5:41	Emergency	Voicemail
Nov 4 8:10 PM	Andrew Smith After-hours	(204) 532-7737	4:17	Booking	Booked
Nov 4 7:58 PM	James Jackson After-hours	(203) 874-1981	1:33	Emergency	Booked
Nov 4 7:41 PM	Robert White After-hours	(202) 537-1722	0:58	Reschedule	Booked