Calls

Every call Sophia handled · Last 7 days

Total Calls
192
Answered by Sophia
192
Avg Call Length
3:47
Booking Rate
50%
After-Hours
135
Missed Recovered
63

Calls by category

Last 7 days

Call volume heatmap

Hour of day × Day of week
0
3
6
9
12
15
18
21
Sun
Mon
Tue
Wed
Thu
Fri
Sat
Less
More
Date / TimeCallerOutcomeActions
Jul 15
4:28 AM
Linda Smith
After-hours
Booked
Jul 15
4:22 AM
Sophie King
After-hours
Booked
Jul 15
3:15 AM
Carol Thompson
After-hours
Booked
Jul 15
2:26 AM
William Scott
After-hours
Info Provided
Jul 15
12:38 AM
James Johnson
After-hours
Booked
Jul 14
11:19 PM
Nancy Brown
After-hours
Booked
Jul 14
11:09 PM
Jessica Nelson
After-hours
Booked
Jul 14
10:49 PM
Brian White
After-hours
Voicemail
Jul 14
10:46 PM
Charles Harris
After-hours
Voicemail
Jul 14
10:21 PM
Maria Moore
After-hours
Info Provided
Jul 14
8:42 PM
Paul Nelson
After-hours
Info Provided
Jul 14
7:16 PM
Donna King
After-hours
Voicemail
Jul 14
6:53 PM
Thomas Clark
After-hours
Info Provided
Jul 14
5:54 PM
Paul Baker
After-hours
Voicemail
Jul 14
5:46 PM
Susan Allen
After-hours
Booked
Jul 14
5:02 PM
Thomas Lewis
After-hours
Booked
Jul 14
4:56 PM
Betty Patel
Booked
Jul 14
4:25 PM
Maria Wright
Info Provided
Jul 14
3:48 PM
Steven Wright
Info Provided
Jul 14
3:33 PM
Paul Anderson
Booked
Jul 14
3:26 PM
Michael Lewis
Voicemail
Jul 14
3:17 PM
Brian Walker
Booked
Jul 14
3:06 PM
Kevin King
Booked
Jul 14
2:35 PM
Carol Allen
Info Provided
Jul 14
2:28 PM
William Young
Info Provided
Jul 14
1:04 PM
Mark Baker
Voicemail
Jul 14
12:04 PM
Steven Baker
Info Provided
Jul 14
10:22 AM
Daniel Lewis
Booked
Jul 14
9:46 AM
Jessica Jackson
Booked
Jul 14
8:15 AM
David Harris
Booked
Jul 14
7:51 AM
James Allen
After-hours
Voicemail
Jul 14
7:31 AM
Nancy King
After-hours
Voicemail
Jul 14
7:15 AM
Sophie Moore
After-hours
Voicemail
Jul 14
6:34 AM
Kevin Martinez
After-hours
Info Provided
Jul 14
5:56 AM
Sophie Lee
After-hours
Booked
Jul 14
5:21 AM
Mark Taylor
After-hours
Voicemail
Jul 14
5:18 AM
Unknown
After-hours
Booked
Jul 14
5:17 AM
David Taylor
After-hours
Booked
Jul 14
4:35 AM
Donna Young
After-hours
Info Provided
Jul 14
3:18 AM
Thomas Taylor
After-hours
Transferred
Jul 14
1:40 AM
James Garcia
After-hours
Info Provided
Jul 14
1:08 AM
Betty Patel
After-hours
Booked
Jul 14
12:18 AM
John Davis
After-hours
Transferred
Jul 13
10:59 PM
David Thompson
After-hours
Booked
Jul 13
10:54 PM
Steven Wright
After-hours
Booked
Jul 13
10:03 PM
Unknown
After-hours
Booked
Jul 13
9:00 PM
Steven Thompson
After-hours
Booked
Jul 13
7:56 PM
Karen Martinez
After-hours
Info Provided
Jul 13
7:39 PM
Sandra Clark
After-hours
Info Provided
Jul 13
6:37 PM
James Patel
After-hours
Info Provided
Jul 13
6:30 PM
Donna King
After-hours
Info Provided
Jul 13
6:20 PM
Ruth Nelson
After-hours
Booked
Jul 13
5:58 PM
Daniel Green
After-hours
Info Provided
Jul 13
5:30 PM
Steven Taylor
After-hours
Booked
Jul 13
4:17 PM
Donna Garcia
Booked
Jul 13
3:54 PM
Karen Baker
Booked
Jul 13
3:34 PM
Olivia Thompson
Info Provided
Jul 13
2:33 PM
Sophie Nelson
Booked
Jul 13
2:07 PM
Linda Hall
Info Provided
Jul 13
1:25 PM
Olivia Allen
Booked
Jul 13
12:58 PM
Charles Wilson
Info Provided
Jul 13
11:32 AM
Unknown
Booked
Jul 13
11:00 AM
Charles Patel
Booked
Jul 13
8:20 AM
Nancy Lee
Booked
Jul 13
7:48 AM
Ruth Walker
After-hours
Info Provided
Jul 13
7:14 AM
Kevin Adams
After-hours
Voicemail
Jul 13
6:35 AM
Carol Adams
After-hours
Voicemail
Jul 13
6:20 AM
Sandra Carter
After-hours
Booked
Jul 13
5:01 AM
Linda Carter
After-hours
Info Provided
Jul 13
4:06 AM
Michael Jackson
After-hours
Booked
Jul 13
3:43 AM
Unknown
After-hours
Booked
Jul 13
2:20 AM
Unknown
After-hours
Info Provided
Jul 13
1:08 AM
Ruth Walker
After-hours
Booked
Jul 12
11:54 PM
Sophie Garcia
After-hours
Info Provided
Jul 12
11:26 PM
Olivia King
After-hours
Info Provided
Jul 12
11:01 PM
Mark Lewis
After-hours
Booked
Jul 12
9:42 PM
Carol Anderson
After-hours
Info Provided
Jul 12
9:42 PM
James White
After-hours
Booked
Jul 12
9:22 PM
Nancy Adams
After-hours
Booked
Jul 12
9:22 PM
Ruth White
After-hours
Booked
Jul 12
8:46 PM
Brian Clark
After-hours
Booked
Jul 12
6:34 PM
William Baker
After-hours
Info Provided
Jul 12
6:26 PM
David Adams
After-hours
Booked
Jul 12
6:05 PM
Kevin Allen
After-hours
Booked
Jul 12
5:37 PM
Jessica Baker
After-hours
Booked
Jul 12
5:19 PM
Steven Harris
After-hours
Voicemail
Jul 12
4:56 PM
Robert Green
After-hours
Info Provided
Jul 12
3:40 PM
Emma Lee
After-hours
Info Provided
Jul 12
2:36 PM
Unknown
After-hours
Booked
Jul 12
11:29 AM
Jessica Garcia
After-hours
Info Provided
Jul 12
11:07 AM
Karen Walker
After-hours
Booked
Jul 12
10:03 AM
Olivia King
After-hours
Booked
Jul 12
9:46 AM
Betty White
After-hours
Booked
Jul 12
7:57 AM
Paul Lewis
After-hours
Voicemail
Jul 12
6:40 AM
Ruth Hall
After-hours
Booked
Jul 12
6:33 AM
Donna Thompson
After-hours
Voicemail
Jul 12
5:46 AM
Daniel Brown
After-hours
Voicemail
Jul 12
5:24 AM
Sandra Clark
After-hours
Info Provided
Jul 12
4:33 AM
Betty Thompson
After-hours
Booked
Jul 12
3:58 AM
Charles Hall
After-hours
Voicemail
Jul 12
2:45 AM
Unknown
After-hours
Voicemail
Jul 12
1:50 AM
Linda Wright
After-hours
Booked
Jul 12
1:47 AM
Nancy Smith
After-hours
Booked
Jul 12
1:07 AM
Paul Green
After-hours
Booked
Jul 12
12:51 AM
Andrew White
After-hours
Voicemail
Jul 12
12:39 AM
Carol Garcia
After-hours
Info Provided
Jul 11
9:56 PM
Sophie Carter
After-hours
Booked
Jul 11
8:54 PM
Mark Young
After-hours
Booked
Jul 11
8:39 PM
Linda Walker
After-hours
Booked
Jul 11
7:03 PM
Jessica Martinez
After-hours
Booked
Jul 11
6:52 PM
Emma Walker
After-hours
Info Provided
Jul 11
6:43 PM
Unknown
After-hours
Voicemail
Jul 11
5:48 PM
William Harris
After-hours
Voicemail
Jul 11
5:43 PM
Sandra Wilson
After-hours
Info Provided
Jul 11
5:34 PM
Steven Martinez
After-hours
Info Provided
Jul 11
5:23 PM
Andrew Hall
After-hours
Info Provided
Jul 11
4:36 PM
Jessica Baker
Booked
Jul 11
3:41 PM
Karen Wright
Info Provided
Jul 11
2:20 PM
Ruth Patel
Booked
Jul 11
1:10 PM
Betty Baker
Info Provided
Jul 11
1:00 PM
John Davis
Booked
Jul 11
12:50 PM
Paul Wilson
Transferred
Jul 11
12:47 PM
David Walker
Info Provided
Jul 11
12:47 PM
Donna Martinez
Booked
Jul 11
10:33 AM
Ruth King
Booked
Jul 11
10:33 AM
Sharon Patel
Booked
Jul 11
9:21 AM
Robert Taylor
Booked
Jul 11
8:06 AM
Mark Adams
Booked
Jul 11
7:31 AM
Michael Lewis
After-hours
Info Provided
Jul 11
6:23 AM
Maria White
After-hours
Booked
Jul 11
5:09 AM
Carol Wright
After-hours
Booked
Jul 11
4:59 AM
Thomas Green
After-hours
Voicemail
Jul 11
4:55 AM
David King
After-hours
Booked
Jul 11
4:52 AM
Susan Taylor
After-hours
Booked
Jul 11
4:18 AM
Steven Anderson
After-hours
Voicemail
Jul 11
3:29 AM
William Moore
After-hours
Voicemail
Jul 11
3:26 AM
David Johnson
After-hours
Info Provided
Jul 11
2:47 AM
Steven Green
After-hours
Booked
Jul 11
2:42 AM
Emma White
After-hours
Info Provided
Jul 11
2:12 AM
Jessica Moore
After-hours
Booked
Jul 11
2:04 AM
Brian Lee
After-hours
Booked
Jul 11
1:52 AM
David Moore
After-hours
Voicemail
Jul 11
1:17 AM
Sharon Moore
After-hours
Voicemail
Jul 10
11:20 PM
Brian Johnson
After-hours
Booked
Jul 10
9:41 PM
Carol Clark
After-hours
Booked
Jul 10
9:21 PM
Emma Baker
After-hours
Voicemail
Jul 10
8:01 PM
Linda Davis
After-hours
Booked
Jul 10
7:22 PM
Kevin Lee
After-hours
Booked
Jul 10
6:53 PM
Nancy Moore
After-hours
Info Provided
Jul 10
5:37 PM
Sophie Brown
After-hours
Booked
Jul 10
5:09 PM
Mark Green
After-hours
Voicemail
Jul 10
4:59 PM
Steven King
Info Provided
Jul 10
3:00 PM
Steven Martinez
Info Provided
Jul 10
2:51 PM
William Brown
Voicemail
Jul 10
1:07 PM
Carol Garcia
Booked
Jul 10
12:56 PM
Olivia Moore
Info Provided
Jul 10
12:03 PM
Thomas Anderson
Info Provided
Jul 10
11:29 AM
Linda Garcia
Transferred
Jul 10
9:03 AM
Ruth Green
Booked
Jul 10
7:59 AM
Jessica Baker
After-hours
Info Provided
Jul 10
7:42 AM
Paul Allen
After-hours
Info Provided
Jul 10
5:43 AM
Thomas Walker
After-hours
Info Provided
Jul 10
3:20 AM
Nancy Davis
After-hours
Booked
Jul 10
2:55 AM
Susan Lee
After-hours
Voicemail
Jul 10
2:09 AM
Ruth Johnson
After-hours
Voicemail
Jul 10
1:33 AM
Nancy Garcia
After-hours
Info Provided
Jul 9
11:24 PM
William Lee
After-hours
Booked
Jul 9
10:43 PM
Susan Thompson
After-hours
Voicemail
Jul 9
10:42 PM
David Anderson
After-hours
Booked
Jul 9
9:51 PM
Ruth Jackson
After-hours
Voicemail
Jul 9
9:27 PM
Daniel Taylor
After-hours
Info Provided
Jul 9
8:51 PM
Brian Nelson
After-hours
Booked
Jul 9
8:41 PM
Ruth Moore
After-hours
Info Provided
Jul 9
8:10 PM
Thomas Martinez
After-hours
Booked
Jul 9
5:18 PM
Paul Scott
After-hours
Info Provided
Jul 9
4:17 PM
Linda Baker
Info Provided
Jul 9
4:12 PM
Karen Young
Info Provided
Jul 9
4:07 PM
Maria Carter
Booked
Jul 9
4:02 PM
Sophie King
Booked
Jul 9
4:00 PM
William King
Booked
Jul 9
3:55 PM
Steven Wilson
Transferred
Jul 9
3:27 PM
James Green
Booked
Jul 9
1:16 PM
William Scott
Booked
Jul 9
12:30 PM
Thomas Scott
Booked
Jul 9
12:09 PM
Unknown
Booked
Jul 9
11:42 AM
John Baker
Booked
Jul 9
10:20 AM
Donna Harris
Booked
Jul 9
8:43 AM
Robert Wilson
Info Provided
Jul 9
5:29 AM
Ruth Adams
After-hours
Voicemail
Jul 9
5:29 AM
Andrew Smith
After-hours
Booked
Jul 9
5:17 AM
James Jackson
After-hours
Booked
Jul 9
5:01 AM
Robert White
After-hours
Booked