Calls

Every call Sophia handled · Last 7 days

Total Calls

192

Answered by Sophia

192

Avg Call Length

3:47

Booking Rate

48%

After-Hours

110

Missed Recovered

Calls by category

Last 7 days

Call volume heatmap

Hour of day × Day of week

Sun

Mon

Tue

Wed

Thu

Fri

Sat

Less

Date / Time	Caller	Phone	Duration	Reason	Outcome
May 16 11:20 PM	Linda Smith After-hours	(899) 255-5937	3:47	Booking	Booked
May 16 11:14 PM	Sophie King After-hours	(899) 204-3857	2:14	General Inquiry	Booked
May 16 10:07 PM	Carol Thompson After-hours	(894) 899-1063	6:16	Reschedule	Booked
May 16 9:19 PM	William Scott After-hours	(890) 656-2023	5:38	General Inquiry	Info Provided
May 16 7:31 PM	James Johnson After-hours	(881) 838-6556	2:21	General Inquiry	Booked
May 16 6:11 PM	Nancy Brown After-hours	(874) 276-5504	4:49	Reschedule	Booked
May 16 6:02 PM	Jessica Nelson After-hours	(874) 487-2428	3:28	Reschedule	Booked
May 16 5:41 PM	Brian White After-hours	(872) 752-3040	6:13	Booking	Voicemail
May 16 5:39 PM	Charles Harris After-hours	(872) 378-4543	6:22	Booking	Voicemail
May 16 5:13 PM	Maria Moore After-hours	(870) 256-5091	6:24	General Inquiry	Info Provided
May 16 3:34 PM	Paul Nelson	(862) 497-7814	1:14	Reschedule	Info Provided
May 16 2:09 PM	Donna King	(855) 894-9992	2:35	Reschedule	Voicemail
May 16 1:46 PM	Thomas Clark	(853) 428-8550	1:59	Booking	Info Provided
May 16 12:47 PM	Paul Baker	(848) 836-1732	3:14	New Patient	Voicemail
May 16 12:38 PM	Susan Allen	(847) 242-4817	1:09	Booking	Booked
May 16 11:54 AM	Thomas Lewis	(844) 617-7407	0:55	General Inquiry	Booked
May 16 11:48 AM	Betty Patel	(843) 874-4700	3:26	New Patient	Booked
May 16 11:18 AM	Maria Wright	(841) 853-3935	3:42	Booking	Info Provided
May 16 10:40 AM	Steven Wright	(838) 632-8868	4:39	Cancellation	Info Provided
May 16 10:25 AM	Paul Anderson	(837) 220-3321	6:16	General Inquiry	Booked
May 16 10:19 AM	Michael Lewis	(836) 256-6658	5:45	Booking	Voicemail
May 16 10:09 AM	Brian Walker	(835) 831-3281	0:50	Booking	Booked
May 16 9:59 AM	Kevin King	(835) 291-5010	3:29	Reschedule	Booked
May 16 9:28 AM	Carol Allen	(832) 204-5272	5:25	Cancellation	Info Provided
May 16 9:21 AM	William Young	(831) 377-5026	6:42	General Inquiry	Info Provided
May 16 7:56 AM	Mark Baker After-hours	(825) 618-5261	1:47	New Patient	Voicemail
May 16 6:57 AM	Steven Baker After-hours	(820) 492-4522	1:27	General Inquiry	Info Provided
May 16 5:15 AM	Daniel Lewis After-hours	(811) 633-3028	2:01	New Patient	Voicemail
May 16 4:39 AM	Jessica Jackson After-hours	(809) 612-8032	3:20	Reschedule	Booked
May 16 3:08 AM	David Harris After-hours	(801) 332-6576	5:47	Reschedule	Booked
May 16 2:43 AM	James Allen After-hours	(799) 577-4519	3:42	New Patient	Voicemail
May 16 2:24 AM	Nancy King After-hours	(798) 855-9923	4:32	Booking	Voicemail
May 16 2:08 AM	Sophie Moore After-hours	(796) 432-9164	2:39	General Inquiry	Voicemail
May 16 1:27 AM	Kevin Martinez After-hours	(793) 837-1265	1:19	General Inquiry	Info Provided
May 16 12:48 AM	Sophie Lee After-hours	(790) 203-9677	5:23	Insurance Question	Booked
May 16 12:14 AM	Mark Taylor After-hours	(787) 763-8426	1:08	Booking	Voicemail
May 16 12:10 AM	Unknown After-hours	(787) 767-9246	6:24	New Patient	Booked
May 16 12:09 AM	David Taylor After-hours	(787) 872-3292	6:04	General Inquiry	Booked
May 15 11:27 PM	Donna Young After-hours	(783) 392-2785	3:29	Insurance Question	Info Provided
May 15 10:10 PM	Thomas Taylor After-hours	(777) 756-9339	2:43	Insurance Question	Transferred
May 15 8:32 PM	James Garcia After-hours	(769) 400-4806	5:57	Insurance Question	Info Provided
May 15 8:01 PM	Betty Patel After-hours	(767) 841-9400	4:08	Booking	Booked
May 15 7:11 PM	John Davis After-hours	(763) 777-8156	5:39	Insurance Question	Transferred
May 15 5:52 PM	David Thompson After-hours	(756) 848-9185	6:44	Reschedule	Booked
May 15 5:47 PM	Steven Wright After-hours	(756) 825-6380	5:45	New Patient	Booked
May 15 4:56 PM	Unknown	(752) 358-6518	3:23	Booking	Booked
May 15 3:53 PM	Steven Thompson	(747) 796-3989	6:30	New Patient	Booked
May 15 2:49 PM	Karen Martinez	(741) 575-1480	3:10	General Inquiry	Info Provided
May 15 2:32 PM	Sandra Clark	(740) 456-9131	3:09	Cancellation	Info Provided
May 15 1:29 PM	James Patel	(735) 820-4757	5:03	General Inquiry	Info Provided
May 15 1:22 PM	Donna King	(734) 616-3400	5:48	Booking	Info Provided
May 15 1:12 PM	Ruth Nelson	(733) 278-6684	1:28	New Patient	Booked
May 15 12:51 PM	Daniel Green	(732) 890-6866	1:35	Cancellation	Info Provided
May 15 12:23 PM	Steven Taylor	(730) 675-8324	6:04	New Patient	Booked
May 15 11:10 AM	Donna Garcia	(724) 682-4616	2:17	Booking	Booked
May 15 10:47 AM	Karen Baker	(722) 715-3938	1:35	New Patient	Booked
May 15 10:26 AM	Olivia Thompson	(720) 288-2402	2:26	General Inquiry	Info Provided
May 15 9:26 AM	Sophie Nelson	(715) 428-7883	1:34	New Patient	Booked
May 15 8:59 AM	Linda Hall	(713) 701-4027	5:08	Cancellation	Info Provided
May 15 8:17 AM	Olivia Allen	(710) 713-7441	1:26	Booking	Booked
May 15 7:50 AM	Charles Wilson After-hours	(707) 350-8554	3:29	Cancellation	Voicemail
May 15 6:25 AM	Unknown After-hours	(701) 435-8551	3:06	Reschedule	Booked
May 15 5:53 AM	Charles Patel After-hours	(698) 613-7172	3:18	Insurance Question	Booked
May 15 3:13 AM	Nancy Lee After-hours	(685) 450-3158	4:13	Booking	Voicemail
May 15 2:40 AM	Ruth Walker After-hours	(682) 481-8736	4:57	General Inquiry	Info Provided
May 15 2:06 AM	Kevin Adams After-hours	(680) 714-6453	1:02	Reschedule	Voicemail
May 15 1:27 AM	Carol Adams After-hours	(676) 650-4532	1:38	Insurance Question	Voicemail
May 15 1:13 AM	Sandra Carter After-hours	(675) 769-3575	1:18	Emergency	Booked
May 14 11:54 PM	Linda Carter After-hours	(669) 202-5335	5:17	Insurance Question	Info Provided
May 14 10:59 PM	Michael Jackson After-hours	(664) 228-5468	4:10	New Patient	Booked
May 14 10:35 PM	Unknown After-hours	(662) 881-9207	3:41	New Patient	Booked
May 14 9:13 PM	Unknown After-hours	(656) 279-5629	1:37	Insurance Question	Info Provided
May 14 8:00 PM	Ruth Walker After-hours	(650) 474-7692	4:07	Booking	Booked
May 14 6:47 PM	Sophie Garcia After-hours	(644) 809-6302	4:25	Insurance Question	Info Provided
May 14 6:18 PM	Olivia King After-hours	(642) 847-1549	3:56	Cancellation	Info Provided
May 14 5:54 PM	Mark Lewis After-hours	(640) 799-5848	1:37	New Patient	Booked
May 14 4:35 PM	Carol Anderson	(633) 707-2938	5:31	General Inquiry	Info Provided
May 14 4:34 PM	James White	(633) 357-3888	6:00	Booking	Booked
May 14 4:15 PM	Nancy Adams	(632) 811-6576	1:55	Reschedule	Booked
May 14 4:15 PM	Ruth White	(632) 302-5557	1:52	Booking	Booked
May 14 3:39 PM	Brian Clark	(629) 710-7602	5:26	Booking	Booked
May 14 1:26 PM	William Baker	(618) 531-4899	5:31	Emergency	Info Provided
May 14 1:19 PM	David Adams	(617) 698-6320	6:07	Emergency	Booked
May 14 12:58 PM	Kevin Allen	(616) 386-4031	4:30	Booking	Booked
May 14 12:29 PM	Jessica Baker	(613) 680-7609	5:28	Emergency	Booked
May 14 12:12 PM	Steven Harris	(612) 747-8673	0:59	General Inquiry	Info Provided
May 14 11:48 AM	Robert Green	(610) 862-4827	1:39	Booking	Info Provided
May 14 10:33 AM	Emma Lee	(604) 541-6714	6:05	Cancellation	Info Provided
May 14 9:28 AM	Unknown	(599) 239-8151	2:36	New Patient	Booked
May 14 6:22 AM	Jessica Garcia After-hours	(584) 664-1365	5:17	Insurance Question	Info Provided
May 14 6:00 AM	Karen Walker After-hours	(582) 676-6790	3:39	Reschedule	Booked
May 14 4:56 AM	Olivia King After-hours	(577) 473-7033	4:30	Emergency	Booked
May 14 4:39 AM	Betty White After-hours	(575) 237-4379	3:47	Booking	Booked
May 14 2:50 AM	Paul Lewis After-hours	(566) 793-9191	5:42	Booking	Voicemail
May 14 1:33 AM	Ruth Hall After-hours	(560) 421-4832	4:49	Reschedule	Booked
May 14 1:25 AM	Donna Thompson After-hours	(560) 610-9513	5:51	Booking	Voicemail
May 14 12:39 AM	Daniel Brown After-hours	(556) 662-9759	4:15	Booking	Voicemail
May 14 12:16 AM	Sandra Clark After-hours	(554) 685-4226	1:33	Reschedule	Info Provided
May 13 11:26 PM	Betty Thompson After-hours	(550) 389-8690	3:18	Insurance Question	Booked
May 13 10:51 PM	Charles Hall After-hours	(547) 256-1738	5:22	Reschedule	Voicemail
May 13 9:37 PM	Unknown After-hours	(541) 644-8830	3:09	New Patient	Voicemail
May 13 8:43 PM	Linda Wright After-hours	(537) 256-6555	3:20	New Patient	Booked
May 13 8:40 PM	Nancy Smith After-hours	(536) 442-7876	4:07	New Patient	Booked
May 13 7:59 PM	Paul Green After-hours	(533) 740-4304	3:57	General Inquiry	Booked
May 13 7:43 PM	Andrew White After-hours	(532) 724-7207	2:53	Insurance Question	Voicemail
May 13 7:32 PM	Carol Garcia After-hours	(531) 503-5289	6:27	Cancellation	Info Provided
May 13 4:49 PM	Sophie Carter	(518) 560-3848	3:52	Booking	Booked
May 13 3:47 PM	Mark Young	(513) 502-7843	6:02	Booking	Booked
May 13 3:31 PM	Linda Walker	(511) 333-3678	5:30	Emergency	Booked
May 13 1:56 PM	Jessica Martinez	(504) 556-6952	5:22	Insurance Question	Booked
May 13 1:45 PM	Emma Walker	(503) 533-7948	5:24	General Inquiry	Info Provided
May 13 1:36 PM	Unknown	(502) 732-9872	2:15	Reschedule	Booked
May 13 12:41 PM	William Harris	(498) 448-7865	2:04	Booking	Voicemail
May 13 12:36 PM	Sandra Wilson	(497) 730-7116	5:01	Cancellation	Info Provided
May 13 12:27 PM	Steven Martinez	(496) 417-9278	3:07	Cancellation	Info Provided
May 13 12:16 PM	Andrew Hall	(496) 305-9645	5:40	General Inquiry	Info Provided
May 13 11:29 AM	Jessica Baker	(492) 473-2085	3:50	Insurance Question	Booked
May 13 10:34 AM	Karen Wright	(487) 311-9174	0:45	General Inquiry	Info Provided
May 13 9:13 AM	Ruth Patel	(481) 801-2701	2:48	Booking	Booked
May 13 8:03 AM	Betty Baker	(475) 899-1715	6:30	Cancellation	Info Provided
May 13 7:52 AM	John Davis After-hours	(474) 720-2139	1:42	Reschedule	Booked
May 13 7:43 AM	Paul Wilson After-hours	(473) 284-9616	3:56	Insurance Question	Transferred
May 13 7:40 AM	David Walker After-hours	(473) 669-1033	2:58	Insurance Question	Info Provided
May 13 7:39 AM	Donna Martinez After-hours	(473) 425-9284	4:50	Reschedule	Voicemail
May 13 5:26 AM	Ruth King After-hours	(462) 566-8630	3:25	New Patient	Booked
May 13 5:26 AM	Sharon Patel After-hours	(462) 353-4518	5:22	Booking	Booked
May 13 4:13 AM	Robert Taylor After-hours	(456) 832-1062	6:22	Booking	Voicemail
May 13 2:59 AM	Mark Adams After-hours	(450) 367-1801	4:15	New Patient	Booked
May 13 2:24 AM	Michael Lewis After-hours	(448) 733-2012	3:24	Cancellation	Info Provided
May 13 1:16 AM	Maria White After-hours	(442) 734-6350	2:01	Reschedule	Booked
May 13 12:01 AM	Carol Wright After-hours	(436) 282-3554	5:37	New Patient	Booked
May 12 11:51 PM	Thomas Green After-hours	(435) 367-2577	3:37	Booking	Voicemail
May 12 11:47 PM	David King After-hours	(435) 787-8291	0:48	General Inquiry	Booked
May 12 11:45 PM	Susan Taylor After-hours	(435) 604-5391	6:30	Booking	Booked
May 12 11:11 PM	Steven Anderson After-hours	(432) 835-2182	2:41	Booking	Voicemail
May 12 10:22 PM	William Moore After-hours	(428) 735-8974	6:00	Booking	Voicemail
May 12 10:19 PM	David Johnson After-hours	(428) 787-9643	3:30	Booking	Info Provided
May 12 9:39 PM	Steven Green After-hours	(425) 844-6372	5:48	Booking	Booked
May 12 9:34 PM	Emma White After-hours	(424) 436-2060	5:58	Booking	Info Provided
May 12 9:05 PM	Jessica Moore After-hours	(422) 435-6199	2:54	New Patient	Booked
May 12 8:56 PM	Brian Lee After-hours	(421) 498-4190	6:37	Emergency	Booked
May 12 8:44 PM	David Moore After-hours	(420) 288-7713	3:50	New Patient	Voicemail
May 12 8:10 PM	Sharon Moore After-hours	(417) 843-9667	1:05	New Patient	Voicemail
May 12 6:12 PM	Brian Johnson After-hours	(408) 420-2140	4:07	Booking	Booked
May 12 4:34 PM	Carol Clark	(400) 496-2354	5:48	New Patient	Booked
May 12 4:14 PM	Emma Baker	(398) 536-4119	1:45	Cancellation	Info Provided
May 12 2:54 PM	Linda Davis	(392) 338-6132	1:39	New Patient	Booked
May 12 2:15 PM	Kevin Lee	(389) 798-9424	4:30	Insurance Question	Booked
May 12 1:46 PM	Nancy Moore	(386) 435-3148	3:48	Reschedule	Info Provided
May 12 12:30 PM	Sophie Brown	(380) 253-4910	6:20	General Inquiry	Booked
May 12 12:02 PM	Mark Green	(378) 475-9999	5:44	Booking	Voicemail
May 12 11:51 AM	Steven King	(377) 513-4890	2:10	Cancellation	Info Provided
May 12 9:53 AM	Steven Martinez	(367) 262-4379	3:24	New Patient	Info Provided
May 12 9:44 AM	William Brown	(367) 322-8506	0:47	Reschedule	Voicemail
May 12 8:00 AM	Carol Garcia	(358) 629-7558	4:08	Booking	Booked
May 12 7:49 AM	Olivia Moore After-hours	(357) 424-4041	3:28	Cancellation	Voicemail
May 12 6:56 AM	Thomas Anderson After-hours	(353) 473-3893	1:30	Insurance Question	Voicemail
May 12 6:22 AM	Linda Garcia After-hours	(350) 787-8238	4:44	Insurance Question	Transferred
May 12 3:55 AM	Ruth Green After-hours	(338) 599-1501	3:39	New Patient	Voicemail
May 12 2:52 AM	Jessica Baker After-hours	(333) 408-3836	0:47	General Inquiry	Info Provided
May 12 2:35 AM	Paul Allen After-hours	(332) 633-7530	1:17	Booking	Info Provided
May 12 12:36 AM	Thomas Walker After-hours	(322) 783-3471	2:55	Booking	Info Provided
May 11 10:13 PM	Nancy Davis After-hours	(311) 835-9124	0:48	Booking	Booked
May 11 9:48 PM	Susan Lee After-hours	(309) 741-5830	2:44	Reschedule	Voicemail
May 11 9:02 PM	Ruth Johnson After-hours	(305) 872-8098	4:20	New Patient	Voicemail
May 11 8:26 PM	Nancy Garcia After-hours	(302) 554-7240	2:50	Cancellation	Info Provided
May 11 6:16 PM	William Lee After-hours	(291) 511-2719	2:09	Booking	Booked
May 11 5:36 PM	Susan Thompson After-hours	(288) 722-7629	5:31	New Patient	Voicemail
May 11 5:35 PM	David Anderson After-hours	(288) 309-7966	5:11	New Patient	Booked
May 11 4:43 PM	Ruth Jackson	(284) 870-1720	0:52	Booking	Booked
May 11 4:19 PM	Daniel Taylor	(282) 398-5331	3:43	Booking	Info Provided
May 11 3:43 PM	Brian Nelson	(279) 560-6278	2:32	Booking	Booked
May 11 3:34 PM	Ruth Moore	(278) 642-9330	2:21	Booking	Info Provided
May 11 3:03 PM	Thomas Martinez	(276) 550-3430	6:24	Booking	Booked
May 11 12:10 PM	Paul Scott	(262) 462-2973	5:25	New Patient	Info Provided
May 11 11:10 AM	Linda Baker	(257) 582-7131	4:02	General Inquiry	Info Provided
May 11 11:05 AM	Karen Young	(256) 640-8710	6:26	Cancellation	Info Provided
May 11 11:00 AM	Maria Carter	(256) 257-5915	5:33	Reschedule	Booked
May 11 10:55 AM	Sophie King	(256) 632-2317	2:17	New Patient	Booked
May 11 10:53 AM	William King	(256) 518-5636	0:47	Emergency	Booked
May 11 10:48 AM	Steven Wilson	(255) 584-6976	2:41	General Inquiry	Transferred
May 11 10:20 AM	James Green	(253) 504-5580	5:35	Insurance Question	Booked
May 11 8:08 AM	William Scott	(242) 496-3800	3:46	Booking	Booked
May 11 7:23 AM	Thomas Scott After-hours	(239) 756-9036	2:52	New Patient	Booked
May 11 7:02 AM	Unknown After-hours	(237) 462-5717	5:50	New Patient	Booked
May 11 6:35 AM	John Baker After-hours	(235) 790-1050	1:51	Booking	Booked
May 11 5:12 AM	Donna Harris After-hours	(228) 547-1727	5:04	Reschedule	Booked
May 11 3:36 AM	Robert Wilson After-hours	(220) 380-1686	1:30	General Inquiry	Info Provided
May 11 12:22 AM	Ruth Adams After-hours	(204) 422-4024	5:41	Emergency	Voicemail
May 11 12:22 AM	Andrew Smith After-hours	(204) 532-7737	4:17	Booking	Booked
May 11 12:10 AM	James Jackson After-hours	(203) 874-1981	1:33	Emergency	Booked
May 10 11:53 PM	Robert White After-hours	(202) 537-1722	0:58	Reschedule	Booked